FAQ

We always add one inches for trimming.

You don't need to add extra. We always add one inch extra to Width and Height for safe installation.

The wallpaper comes in panels/pieces. The wallpaper is easy to hang and we include detailed instructions and wallpaper paste. The wallpaper is delivered in numbered panels, which are hung with no overlaps. The paste is applied straight onto the wall and the numbered panels are hung edge to edge.Top tip!! Add on a bit extra (3-5 cm to the height/width) as walls and ceilings are rarely completely straight.

No, we don't add glue because of shipping rules.

Please send the photos with an e-mail to our great customer service. Our e-mail: info@chauvetdecor.com

When you are uploading an image and cropping it to the size you want, there’s a quality meter as part of the ordering function that shows the quality you need for images printed as wallpaper. If the image quality isn’t high enough, you won’t be able to order. One simple rule is to always upload your image at the highest possible resolution. If you are using one of our ready-made designs there’s a recommended largest size for the wallpaper.

Before you begin to apply your wallpapers, you should make sure you have the following tools:
1. An application brush: Ensure you get easy to handle wallpaper brush to help you smooth the freshly hung wallpaper to the wall.
2. Plumber line measuring tape: This allows you to make proper measurements before cutting the wallpaper.
3. Snap blade or trimming knife: Snap blade that allows you to cut materials.
4. Wallpaper adhesive: Ensure that wallpaper sticks well on the wall.
5. Table: This allows you to spread the wallpaper and make a cut.
6. Sandpaper: used to smooth the walls.
7. Stepladder: This may be necessary when installing wallpaper on tall walls.
8. Carpenter leveler: It is a 2-foot tool used to hand the wallpaper straight on the wall. You don’t want to install a slightly bent wallpaper on your wall.
9. Wallpaper prep tray: Used to mix the wallpaper paste or adhesive.

Yes, Chauvet offer their customers customized options to input their style and designs into their wallpapers. Customers can either choose from Chauvet Decor collections of designs or customize one that suits their lifestyle and artistry.

Yes we offer samples on all wallpapers. Samples are typically 15"W x 10H" . Standard samples are charged at 25 USD. Delivery for samples is free. Please note that samples cannot be returned and on very rare occasions an increased cost may be incurred for more expensive wallpapers.

There can be some variation between computer/phone screens and the final printed product. This is due to individual brightness and color intensity settings. Also, There may be differences in color depending on the material.

Wallpaper comes in panels and the number of the panel is written on the bottom of the panels. The dimensions of the panel are approximately 30"W x your wall height for self-adhesive material. The dimensions of the panel are approximately 38"W x your wall height for non-woven and textured material.

If your product is faulty or broken, we will replace it free of charge. Please contact us. with the following information:
1. Your order number
2. Tell us why you want to return the product
3. Wait for an answer accepting your return with instructions for how to return your product.

We support all payment methods accepted worldwide. You can make your payments through credit card (Visa, Mastercard, Amex, Discovery).

If you have to pay via other payment channels, please contact us.

IT'S FREE! There is no shipping fee for your purchases of $250 or more. Shipping fee for purchases below this amount. is $25

1. We contact you to check the dimensions of the wallpaper you entered during your order.
2. Then we carry out high-quality production.
3. We place your wallpaper in hard cardboard boxes to ensure it will not be damaged during shipping.
4. Finally, we send it to your address quickly using FEDEX.